Blog
Rethinking Metrics: A Framework for Capturing Human Complexity in Public Services
Burning Platform: Case studies - Swim lanes © 2023 by Ronald M Charlton is licenced under CC BY-NC-ND 4.0
Burning Platform © 2024 by Ronald Charlton is licensed under CC BY-NC-ND 4.0
Liberated Method Artefacts © 2024 by Mark A Smith is licensed under CC BY-NC-ND 4.0
Liberating Public Services Conference: Reflections on Rebellion © 2024 by Mark A Smith is licensed under CC BY-NC-ND 4.0
An Institute for Prevention and Reform Pulling Public Service Back Through the Looking Glass © 2023 by Mark A Smith & Professor Hannah Hesselgreaves is licensed under CC BY-NC-ND 4.0
The Liberated Method - Rethinking Public Service © 2023 by Mark A Smith is licensed under CC BY-NC-ND 4.0
Kerri recently joined CFN as a Peer Support Specialist, using her lived experience of alcohol addiction and recovery to support citizens who are going through similar experiences. In this blog, she shares some of her recovery journey and what motivates her every day.
Using SIGNAL to measure internal change
Saying goodbye to our first case worker...
The importance of teeth
Child removal and multiple disadvantage
Eligibility criteria are one of the most damaging features of the current design of public services. They create more demand, introduce waste/non-value work and stymie creativity. If I could, I’d turn them off tomorrow.
